Company Overview

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage trolleys, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.


Long before ATMs, airline check-in kiosks, and automated kiosks that vend everything from DVD rentals to Apple® products, the first Smarte Carte luggage trolleys and Cart Management Units rolled into airports, introducing travelers to the convenience of self- service.

In 1967, Jim Muellner of White Bear Lake, Minnesota, was commissioned to design and build some of the first self-serve luggage trolley vending machines. In 1970 Smarte Carte, Inc. opened its doors with self-serve luggage trolley operations in Salt Lake City, Minneapolis and Los Angeles.

For over 40 years, Smarte Carte has been the leader in self-serve luggage trolley, electronic locker, strollers and massage chair operations. Our products and operations can be found at more than 2,600 facilities worldwide; including airports, train and bus terminals, amusement parks, waterparks, malls, fitness clubs, zoos, hotels and ski resorts.

Smarte Carte has solidified and expanded its reputation as an innovator and self-service leader and our list of products and services continues to grow.

Where We Work

Smarte Carte has operations in North America, Australia, New Zealand, and Singapore.

Where We Operate

  • Luggage trolley concessions at airports and major bus/rail stations
  • Electronic locker concessions at amusement/theme parks, indoor and outdoor waterparks, ski resorts, entertainment centers, and transportation centers
  • Stroller concessions at shopping centers, amusement/theme parks and zoos
  • Massage chairs at transportation, shopping and entertainment centers
  • Attended baggage storage, baggage wrapping and excess baggage storage services at airports, malls and major bus/train stations

Our Service Network

Service is very important to us. Wherever there is a Smarte Carte service, experienced Smarte Carte personnel are nearby to ensure customer satisfaction.

Smarte Carte understands that it is only through excellent service that we are able to maximize our revenue, and in turn, the revenue of our clients. Our global networks of trained professionals are available 365 days a year to meet and exceed customer expectations.

Responsibility and Sustainability

Smarte Carte’s commitment to sustainability is demonstrated through our use of recycled materials and remanufactured components. Since the late 1980s, we have made our cart frames from stainless steel, which has a long service life and is 100 percent recyclable.

To demonstrate further our commitment to sustainability, we have developed a process to remanufacture many of our products. By using remanufactured products, we reduce waste and also conserve up to 85 percent of the “value add” of the original manufacturing process.

By using Smarte Carte’s recyclable and remanufactured equipment, you partner with us in our commitment to sustainability