John F. Kennedy

Smarte Carte makes travel through JFK Airport a seamless experience

Baggage Storage

Meet and Greet

Lost and Found

Porter Service

Information Services

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Baggage Storage

Our baggage storage services are a quick, secure, and easy way to store your belongings.

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Meet and Greet

Enjoy a stress free and seamless experience the next time to go through the airport with our meet and greet service.

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Lost and Found

Our lost and found services can help reunite you with your lost item. Our process is quick and simple.

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Porter Service

Our-professional team of porters are here to help get you and your bags where you need to go.

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Information Services

Need information about the airport? Directions to your gate? Whatever your questions, our knowledgeable team members are here to help.

Baggage Storage

Large or small, we store it all.

Smarte Carte Baggage Storage specializes in providing short-term and long-term storage solutions. Whether
you’re venturing into the city for a quick trip or need a reliable solution for extended storage, trust us to
keep your belongings safe and accessible.​

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Terminal 1

Open Everyday / 7:00 AM – 10:00 PM EST

Terminal 4

Open Everyday / 24 hours per day

We also have additional items available for purchase at the Baggage Storage store
at Terminal 1 and Terminal 4, including:

$25

$35

  • Prices are Per Item; Per 24 Hour Cycle
  • All Bags Must Be Locked
  • Full Payment Required Upon Drop-Off
  • Photo ID and Boarding Pass Required
  • Flammable Materials, Alcohol, Firearms, and Perishables are Prohibited.

QUESTIONS? 

CONTACT US

Meet and Greet

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Experience the ultimate convenience with our Meet and Greet service at
Terminal 4, tailored to make your travel journey seamless and enjoyable.
Whether you’re departing, arriving, or transferring our friendly
and professional team will provide a 2-hour personalized service.

Arriving flights

Departing flights

QUESTIONS? 

Need assistance in less than 24 hours?

CONTACT US

Lost and Found

Don’t let a lost item get you down.

Our lost and found services can help reunite you with your lost item.
Let us help you find it. Our process is quick and simple.

For lost government-issued passports or other VISA travel documents,
please contact U.S. Customs and Border Protection at 718-487-5164
(Monday – Friday: 8:00 am -5:00 pm EDT).” and “If you have lost baggage or left
something behind on a plane, contact your airline directly.”
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HOURS OF OPERATION

Open Everyday / 24 hours per day

John F. Kennedy Airport Jamaica, New York
11430 Terminal 4 Arrivals Ground Level

QUESTIONS? 

CONTACT US

John F. Kennedy Airport (JFK) – Terminal 4
Notice: We do not charge to submit a lost claim. Please be aware many companies claim to be lost and
found for JFK Terminal 4 and charge a fee to submit a missing items report.

Porter Service

Experience seamless travel with our dedicated team of professional porters. Count on us to efficiently
transport you and your luggage, offering transparent pricing and flexible payment options such as
credit cards, mobile payments, and cash.

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DEPARTING FLIGHTSlook for us curbside. Our porters will assist you in transporting your luggage from the curbside drop-off to the airline check-in counters.
ARRIVING FLIGHTS look for us by the carousels. Our porters will collect your baggage from the carousels and take them to your preferred mode of transportation.

Information Services 

Are you looking for directions to your gate, lounge
locations, or recommendations for a quick bite?
Our dedicated team of experts is here to provide answers and assist you. As an extension of the airport, we take
pride in helping guests discover the wide range of services and amenities available at JFK Terminal 4, ensuring a
more enjoyable journey.
CONTACT US
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